What do companies know about you? What do they keep on file? Who do they share it with? Organizations are required by Canadian privacy laws to disclose this information to their customers upon request. We can help with that.
Click an option below to start your request:
You may make multiple requests with our website (but one at a time!).
Begin your request by selecting a company that provides you a service.
Make inquiries about how your data is collected, used, shared and stored.
Enter your information so Org can identify you in their records.
Access My Info will not collect or store any of the personal information below.
I consent and authorize:
Your letter to Org has been successfully generated by our system. Now, it's up to you to send it!
Read over the letter carefully, then follow the instructions below.
I am a user of your telecommunications service, and am interested in both learning more about your data management practices and about the kinds of personal information that you maintain and retain about me. So this is a request to access my personal data under’ Principle 4.9 of Schedule 1 and section 8 Canada’s federal privacy legislation, the Personal Information Protection and Electronic Documents Act (PIPEDA).
I am requesting a copy of all records which contain my personal information from your organization.
The following is a non-exclusive listing of all information that your organization may hold about me, including the following:
If your organization has other information in addition to these items, I formally request access to that as well. If your service includes a data export tool, please direct me to it, and ensure that in your response to this letter, you provide all information associated with me that is not included in the output of this tool. Please ensure that you include all information that is directly associated with my name, phone number, e-mail, or account number, as well as any other account identifiers that your company may associate with my personal information.
You are obligated to provide copies at a free or minimal cost within thirty (30) days in receipt of this message. If you choose to deny this request, you must provide a valid reason for doing so under Canada’s PIPEDA. Ignoring a written request is the same as refusing access. See the guide from the Office of the Privacy Commissioner at: http://www.priv.gc.ca/information/guide_e.asp#014. The Commissioner is an independent oversight body that handles privacy complaints from the public.
Please let me know if your organization requires additional information from me before proceeding with my request.
Here is information that may help you identify my records:
Information Category Information Category
Use the button below to create a PDF of your letter. Then print it and mail it to:
That's it! Thank you for participating in the Access My Info project.
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Questions? contact firstname.lastname@example.org to learn more.
Access My Info (AMI) is a web application that enables you to find out what a variety of different companies know about you. It guides you via a step-by-step wizard to generate a formal letter that requests access to your personal information. This letter can then be sent via postal mail or email to the respective company’s privacy officer.
This work is based on Access My Info by the Citizen Lab and Open Effect and licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.